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Basic regulatory legal acts governing work with appeals from citizens and legal entities

  • Directive of the President of the Republic of Belarus dated December 27, 2006 No. 2 "On the debureaucratization of the state apparatus and improving the quality of life support for the population":
  • Law of the Republic of Belarus dated July 18, 2011 "On appeals from citizens and legal entities" No. 300-Z
  • Decree of the President of the Republic of Belarus dated October 15, 2007 No. 498 "On additional measures for working with appeals from citizens and legal entities" 
  • Resolution of the Council of Ministers of the Republic of Belarus dated November 12, 2025 No. 635 "On issues related to the consideration of appeals from citizens and legal entities"
  • Resolution of the Council of Ministers of the Republic of Belarus dated July 23, 2012 No. 667 "On some issues of working with appeals from citizens and legal entities"
  • Resolution of the Council of Ministers of the Republic of Belarus dated March 16, 2005 No. 285 "On some issues of organizing work with the book of comments and suggestions and amending and supplementing some resolutions of the Council of Ministers of the Republic of Belarus"

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